1. Che​ck whether or not client has a record in HIFIS (check the full na​me and birthdate/age).

2. Check whether or not client’s Common Consent Form has been uploaded into HIFIS => Client => Client Information => Documents.​

3. If the client has provided their consent and there IS a ​Common Consent Form uploaded, continue to serve the client and enter their information in HIFIS.

4. ​If the Client verbally agrees to participate in HIFIS, worker provides their signature, the name of client, the date, and authorizes that they received informed verbal consent from the Client to participate in HIFIS. This should be written at the bottom margin of the Common Consent Form.

   • Service Providers must ensure that the client is made aware of the information on the Common Consent Form, so that they can make an informed decision about sharing their information in HIFIS.

   • If possible, follow up to request written consent.

5. If there IS NOT a signed Common Consent Form uploaded and the client’s record is in HIFIS:

   • ​No clients should be entered in HIFIS who have not signed the Common Consent form.​

   • Request the client’s consent to participate in HIFIS.

   • If the client agrees to provide the Common Consent Form.

   • ​​Upload the signed Consent Form into HIFIS => Client => Client Information => Consent. 

   • Please DO NOT enter ‘End Date’.

   • If the client does NOT agree to sign the Common Consent Form, continue to provide services that you record outside of HIFIS AND continue to assertively encourage and promote the client’s participation in HIFIS over time​.​​

For the new HIFIS User

HIFIS Access and User Agreement eForm​

• Note: All new users​​​​ are required to complete the HIFIS Access and User Agreement before​ accessing​ HIFIS. ​
• HIFIS Access Permission by User Type

Forms​

• Common Consent Form (Fillable)(revised September 16, 2022)
• ​​​Consent Quick Guide (revised March 10, 2022)​​
• HIFIS Withdrawal of Consent Form (Fillable)​(revised February 11, 2022)

VI-SPDAT

• Note: ​The VI-SPDAT’s have been updated to reflect the versions used and to be completed in HIFIS.
• ​​​Adult VI-SPDAT for Individuals.pdf (v2)
• Family VI-SPDAT for Families.pdf (v2)
• Youth VI-SPDAT for Youth.pdf (v1)

Connecting Community with HIFIS (Simcoe County HIFIS Training)

• HIFIS Training Presentation 
• ​HIFIS CA Training (Updated July 2023)​
• HIFIS Training Checklist (for SuperUser)
• Case Management and Goods and Services in HIFIS(May 2023)​
• HIFIS Outreach Training (May 2023)

HIFIS Policy and Procedure​

• HIFIS Policy and Procedure – Common Consent Form
• HIFIS Policy and Procedure – Housing Support ​
• HIFIS Policy and Procedure – Monthly MVP Billing ​

HIFIS User Guides

• HIFIS User Guide Version 2(National HIFIS Team Updated November 2023)
• ​HIFIS Tips and Tricks
• Mini Manual – Coordinated Intake Worker
• Mini Manual – Outreach Worker
• Mini Manual – Housing Support Worker
• ​​​​Mini-Manual – Shelter Worker
• HIFIS 60.3 – General (New Aug 2024)
• HIFIS 60.3 – Encampments Module(New Aug 2024)

 How-​To Guides​​ and Job Aids​​​

• How To Access HIFIS with Te​xt Messaging
• How To Recover or Unlock a HIFIS Account
• How To Run A Report
• How To Book​​​ In Famili​es
• How To Add a Document about a Client
• How To Remove a Family Member from Family
• HIFIS Job Aid – MVP (for front-line staff) ​
• ​Case Management Goals and Sessions 
• Common Icons in HIFIS 
• Client State and Active Status Transactions in HIFIS 

• BFZ By Name List in Simcoe County​

• HIFIS 4 Privacy and Consent Training​ by the Region of Waterloo​

• Logging in and​ out of HIFIS​ by Infrastructure Canada

• Creating a Client Record by Infrastructure Canada

• Client Information Menu by Infrastructure Canada

• Case Management Webinar by Infrastructure Canada

• ​HIFIS 4 – Housing Placement by Infrastructure Canada​

• HIFIS 4 Train the Trainer 1 by National HIFIS Team

• HIFIS 4 Train the Trainer 2 by National HIFIS Team

• Unique Identifier List Report in HIFIS​​ by Infrastructure Canada​