Service Simcoe
Service Simcoe provides residents and visitors with a central point of contact to access County services and information.
Contact Service Simcoe
| Address: | County of Simcoe Administration Centre, 1110 Highway 26, Midhurst, Ontario L9X 1N6 |
| Phone: | 705-735-6901 |
| Toll Free: | 1-800-263-3199 Hearing & Voice Carry Over (HCO & VCO): 1-800-855-0511 |
| Fax: | 705-719-4626 |
| Email: | service@simcoe.ca |
Service Simcoe Hours of Operation
For in-person visits, the Service Simcoe Contact Centre is open Monday to Friday from 8 a.m. to 4:30 p.m. Phone lines are open Monday to Friday from 8 a.m. to 5 p.m.
When visiting the Administration Centre, while we continue to be a mask-friendly building, masks are no longer mandatory. We do however encourage all visitors to continue exercising proper hand sanitization. Additional sanitization stations have been set up to accommodate this.
Follow us on social media
Connect with us on social media and join the conversation: #MySimcoeCounty.
Frequently Asked Questions
Waste collection calendars will not be mailed to residents in 2025. Instead, the County of Simcoe is offering multiple, convenient options to access their collection schedule. Click here to learn more.
To view curbside collection services available, including weekly organics, biweekly garbage and recycling, click here.
To ensure collection your material must be:
- at the curb by 7 am on your scheduled collection day
- correctly placed and prepared appropriately
- eligible and free of contamination
- within curbside limits
If you believe you have prepared and placed your material correctly, but was not collected, please report to Service Simcoe by calling 1-800-263-3199 or email service@simcoe.ca.
Refer to our Collection Impacts page to view current collection impacts affecting the region or download the to stay informed Simcoe County Collects app, to stay informed
Simcoe County residents (excluding residents of the cities of Barrie & Orillia) were provided with a set of carts per eligible household / unit. If you are moving into a newly built home in the County of Simcoe or require assistance with existing carts at your new address, please contact Service Simcoe at 1-800-263-3199 or email service@simcoe.ca. Click here to learn more about carts.
The County of Simcoe operates a large or Bulky Item Collection Program. For further information or to book an appointment for collection, please contact Service Simcoe Organics, Recycling and Garbage – Simcoe County.
Don’t want to wait? Bulky items can be taken to a Waste Management Facility.
The County of Simcoe has extensive programs in place to help residents dispose of their Hazardous Waste responsibly. Please visit Solid Waste Management’s Household Hazardous Waste page for further information.
If your garbage cannot fit into your garbage cart (with lid closed) it must be bagged separately and placed 2 feet apart from other cart or objects with a garbage tag affixed.
Maximum 5 tagged bags bi-weekly per property (in addition to your garbage cart) are permitted.
At Garbage Tags Outlets you can find a list of garbage tag vendors in your area.
There are currently eight sites residents of Simcoe County can access to dispose of materials. Please visit the Waste Drop off page or download the Simcoe County Collects app to find your nearest location, hours of operation, tipping rates and more.
The reduced load restriction period is yearly from March 1 to April 30.
Click HERE to view the list of affected roads in the County of Simcoe.
Download the ‘Simcoe County Collects’ App or if you prefer to receive service alerts & collection reminders via email, phone call, X (formerly Twitter) or iCal, Sign up here.
Local Municipalities have information on your property taxes. Please visit our Municipal Partners Page for contact information. If you are not sure which Municipality you reside in, please contact Service Simcoe.
Various activities are permitted in many of the Simcoe County Forests. Some activities require permits, while many others are open for all to enjoy. For further information please visit the County of Simcoe Forest Recreation Policy or contact Service Simcoe.
The County of Simcoe’s Procurement, Fleet and Property Department manage all Tender Opportunities.