Collections Impacts
What do I do if my carts haven’t been collected?
Carts are required to be accessible and at the curb by 7 a.m. on your regular collection schedule. If you believe your carts were missed, please contact Service Simcoe at service@simcoe.ca or 1-800-263-3199.
Want to know when service delays impact you? Download the Simcoe County Collects app and sign up for alerts.
Current Collections Impacts
- Currently, there are no known collections impact(s) affecting the region.
If your carts were accessible and at the curb by 7 a.m. on your regular collection schedule and you believe your carts were missed, please contact Service Simcoe at service@simcoe.ca or 1-800-263-3199.